Operation T.A.G. — Tangible Act of Gratitude, 501(c)(3) nonprofit logoOperation
T.A.G.(Tangible Act of Gratitude)
Captain Gratitude, Operation T.A.G. spokesperson

Captain Gratitude!

Official spokesperson for Operation T.A.G.

Professional headshot of Joe Rivas

Operation T.A.G. Community Ambassador

Joe Rivas

Community Ambassador

Loan Officer | NMLS #1017689

About Joe

A little about me

I believe homeownership begins with honest answers, patient guidance, and someone willing to stay beside you when the process becomes difficult.

I’ve worked in the mortgage industry since 2014, and I’m a 16-year veteran of the California Army National Guard. I bring both lending experience and a personal understanding of service to my role as a Community Ambassador with Operation T.A.G. Through Hometown Hero Credit™, I help Veterans and Active-Duty Service Members understand their VA home loan options and access a credit equal to 2% of the VA loan amount toward eligible closing costs.

My approach reflects Operation T.A.G.’s mission: Teaching • Advising • Guiding. I explain the process in plain language, communicate openly with buyers and their real estate agents, and work persistently to find solutions when unexpected challenges arise. I’ll tell you the truth, even when it isn’t the answer you hoped to hear, and help you determine the best path forward.

Clients have described me as knowledgeable, kind, responsive, honest, and wholeheartedly committed to helping. They appreciate clear communication, a steady presence through the ups and downs of a home purchase, and my efforts to keep stress as low as possible.

For me, the greatest reward isn’t simply closing a loan. It’s hearing a family say, “Thank you for everything,” and knowing Operation T.A.G. helped them find a place to call home.

Connect directly

Send Joe Rivas an enquiry

Your enquiry will be sent to Joe Rivas and Brett Stacy as separate email notifications, and will identify Joe Rivas as the assigned loan officer.

What Program Are You Interested In?

Apply online

Online applications are handled by PRMG or the applicable program provider. Application review, eligibility decisions, terms, and rates are handled by the lender and subject to its current requirements.

Operation T.A.G. is a 501(c)(3) nonprofit and is not a lender. Operation T.A.G. provides education and connections; it does not originate loans, set mortgage rates or terms, or make eligibility determinations. Mortgage services are provided by appropriately licensed lending partners, including PRMG (NMLS #75243).

Joe Rivas is a loan officer with NMLS #1017689. Hometown Hero Credit™ program availability spans 49 states and excludes New York. This is a program availability statement only and does not represent the loan officer’s individual licensing status. The program is intended for eligible VA borrowers. Confirm current licensing, branch information, product availability, and terms with the lender. Equal Housing Opportunity. NMLS Consumer Access.